Privacy Policy

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This Privacy Policy describes how Strainfrelbow, operating at strainfrelbow.world, collects, uses, stores, and protects personal information when you purchase or use our personalized meal plan products and related digital services within the United States.

1. Data Controller

Strainfrelbow is the data controller for personal information processed in connection with Weekly Essentials, Monthly Balance, Family Harmony meal plans, add-on modules, and customer support. Our contact address is 335 N Magnolia Ave UNIT 2106, Orlando, FL 32801, United States. For privacy inquiries, use the contact form at pulse-contact.html or write to office@strainfrelbow.world.

2. Information We Collect

We collect information necessary to design, deliver, and improve personalized meal plans:

• Identity and contact data: name, email address, phone number when provided, billing address, and communication preferences.
• Nutrition and lifestyle data: dietary preferences, allergies, dislikes, household size, activity level, schedule constraints, and goals you voluntarily share during intake or revisions.
• Transaction data: plan tier selected, payment status, invoices, refunds, and subscription renewal dates.
• Technical data: IP address, browser type, device identifiers, pages viewed, referral URLs, and cookie identifiers as described in our Cookies Policy.
• Support records: messages submitted through forms, email threads, and notes from planner consultations.

We do not require sensitive health diagnoses. Please avoid uploading clinical records unless we explicitly request specific documentation for a support issue.

3. How We Use Information

We process personal information for the following purposes related to meal plan products:

• Creating, revising, and delivering customized weekly menus, shopping lists, and prep schedules.
• Processing orders, renewals, pauses, and refunds for plan tiers and add-ons.
• Providing customer support, onboarding, and quality assurance for recipe clarity.
• Sending service messages about plan updates, billing, and policy changes.
• Improving menu algorithms, ingredient suggestions, and user experience on strainfrelbow.ddd.
• Complying with legal obligations, fraud prevention, and enforcement of our Terms of Use.

Where required by applicable US state privacy laws, we rely on consent, contract performance, legitimate interests balanced against your rights, or legal obligation as the basis for processing.

4. Sharing of Information

We do not sell personal information. We may share limited data with:

• Payment processors to complete transactions for meal plan subscriptions.
• Cloud hosting and email delivery providers bound by confidentiality obligations.
• Analytics partners that help us understand site usage, configured to minimize identifiable data where feasible.
• Professional advisers or authorities when required by law or to protect rights and safety.

All service providers are permitted to use data only to perform services for Strainfrelbow.

5. International Transfers

Our primary operations are in the United States. If data is processed outside your state of residence, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms recognized under applicable law.

6. Retention

We retain intake questionnaires and finalized meal plans for the duration of your subscription plus twenty-four months to support reordering and dispute resolution. Billing records are kept for seven years where tax law requires. Marketing consents are retained until withdrawn. Inactive accounts may be anonymized after thirty-six months.

7. Your Rights

Depending on your US state of residence, you may have rights to access, correct, delete, or obtain a portable copy of personal information, opt out of certain sharing for targeted advertising, and appeal denied requests. California residents may have additional rights under the CCPA/CPRA. To exercise rights, contact us with sufficient detail to verify identity. We respond within statutory timelines.

8. Children

Meal plan products are directed to adults purchasing household nutrition guidance. We do not knowingly collect data from children under sixteen without parental consent. If you believe a child provided data, contact us for deletion.

9. Security

We apply administrative, technical, and organizational measures including encryption in transit, access controls, and staff training. No method of transmission is completely secure; please use strong passwords and notify us of suspected unauthorized access.

10. Third Party Links

Embedded maps and external resources may collect data under their own policies. Review third-party terms when leaving strainfrelbow.ddd.

11. Changes

We may update this Privacy Policy to reflect product changes or legal requirements. Material updates will be posted here with a revised date. Continued use after notice constitutes acknowledgment where permitted.

12. Contact

For privacy questions regarding Strainfrelbow personalized meal plans, visit pulse-contact.html or send correspondence to our Orlando address listed above.